about Marketing Matters

Who we are

Marketing Matters is a strategic integrated agency. We specialise in creating campaigns that reach high-net-worth customers in the retail and finance sectors. We do this by understanding what truly motivates your customers, how to reach them and how to change behaviours.

We are part of the OLIVER Group, one of the UK’s fastest growing independent agency businesses. This gives us global reach and breadth to deliver your messages.

What we do

We develop your marketing strategies and deliver through-the-line campaigns. By understanding your true business drivers we are able to deliver to your objectives, whether this is sales growth or branding.

We have the flexibility to work with a range of clients from established brands such as Princess Yachts to high growth brands like Vet’s Kitchen.

We create bespoke integrated campaigns with sustainable results.

case studies

English Apples & Pears

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Hoburne Ownership

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Vet's Kitchen

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English Apples & Pears

Close case study

English Apples appointed MM to initially develop a campaign support English apple growers (objective for Jan 2015) and progress the campaign later in the year to drive awareness of English Apples amongst shoppers / consumers (objective for Oct 2015).

Tapping into the emotion of the nation, we developed a campaign which made the sticker the hero of the campaign and we encouraged others to share their ‘sticker story’ memories. Driving awareness of English apples and encouraging shoppers to ‘look for the sticker’ in store.

Strategically planning media touchpoints we ran press ads in female targeted magazines, implemented digital media on key target market websites, developed a social media campaign across Facebook, Twitter and Instagram as well as supporting the activity via a bespoke radio ad which aired on Heart FM.

Results within the first 2 weeks of campaign kick off:

Facebook: Increased from 131 likes to 2,700+
Twitter: Increased from 113 to 2,300+
Instagram: Increased from 0 to 30

Campaign is still live and going strong! Follow on Facebook, Twitter and Instagram.

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Hoburne Ownership

Close case study

MM were appointed to develop a promotional strategy for Hoburne to drive sales of Holiday Homes over the peak season at Hoburne Devon Bay.

We developed a campaign which targeted visitors to the park, encouraging them to become Holiday Home owners. Using eye-catching creative, we utilised key on park media and produced park posters, leaflets and banners, driving footfall to the Hoburne sales office. As well as on-site activity we also used radio, press and Facebook advertising within the local area of Torbay, driving footfall to the park to generate and increase sales.

We generated an emailer, which was sent to 10k highly targeted email addresses. Guiding potential customers to ‘find their ideal holiday home’, by clicking through to a dedicated website landing page, promoting data capture by encouraging sign up to offers and the option of a call back.

Results
90.8% of visitors to the site were new visitors
High dwell time 2mins 36secs average time spent on page
Over 120 site ‘hits’ in one day

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Vet's Kitchen

Close case study

Vets Kitchen appointed MM to drive awareness and attract new customers to purchase one of their new products on the market ‘Little Hearts’, a treat designed for health conscious pet owners whilst raising awareness of the brand’s corporate social responsibility profile.
We responded with a social media campaign, focused on driving awareness and footfall instore to maximise purchases. Activating a prize led mechanic tracked using the hashtag #littleheartslove we encouraged sharing of cat photos, engaged with followers / recruited more followers, and a winner was drawn by choosing the best photo entry.

Activity drove great results including:

Facebook
A total of 81,197 impressions
+1,240% increase in referrals to the Pet’s Kitchen site from Facebook
One post reached over 36k people

Instagram
93 new Instagram fans
725 total engagements
Average 19 likes per image

Catstagram with 425

Marketing Matters news

Catch @LoveEngApp 's full video on our FB page: https://t.co/OZAwmYiwrG #stickwithenglish and share the love! https://t.co/H6cOaTiPya

Looking forward to saying a big hello to Sharon Whale - New UK CEO to OLIVER Group https://t.co/QpI1g3xrkj

RT @Vets_Kitchen: Our Adult Sensitive dog food contains a single source of protein designed to alleviate skin & digestive conditions. https…

RT @Vets_Kitchen: #WinWednesday 💕 RT & Follow @Vets_Kitchen to win a pack of Little Hearts treats for your Cat! 💕 Ends midnight. https://t.…

Great Sunday 15k run in aid of Julia's House...go team! https://t.co/UgS13LqYPz

RT @LoveEngApp: Where will you stick yours? Show us on Twitter, Facebook or Instagram using #StickWithEnglish 🍎 https://t.co/YTExnZVMrD

RT @LoveEngApp: 🍏 Give your diet a healthy boost with a brand new Nutri-Bullet! RT & follow and you could win a Nutribullet! 🍏 https://t.co…

RT @Vets_Kitchen: Our Adult Chicken & Brown dog food - designed to deliver results & improve long-term health https://t.co/ukVKDtD8sY https…

Wish us luck! We're crazy and decided to sign up to The Dirty Devil Stampede! All in aid of @Julias_House - https://t.co/etR2MlsHQj

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contact us

Marketing Matters

Holland House

St Paul's Place

Bournemouth

Dorset BH8 8GG

For GPS navigation use postcode BH8 8HF

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Account Manager

Bournemouth

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Account Manager

Bournemouth

The MM Account Manager role will involve working across a number of clients, supporting the Account Directors. It is a key role in a small, close knit team that is growing fast. The person will manage the Account Execs and would be responsible for creating time plans, writing presentations, writing briefs, budgeting, as well as attending client meetings. The Account Managers work closely with Production and are responsible for trafficking projects through studio. An understanding of the creative process would be ideal but not necessary.

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